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We have our own free phone number 0800 588 500 which you can call for assistance should you encounter any problems.
Once you have found the vehicle you wish to book, then click on the Quote/booking link. This will send through a booking request to our team and we will contact you to confirm your booking.
Alternatively give us a call or pop into one of our branches.
You must hold a valid full driver licence from your home country. An International Driver's Licence is not required but is accepted. The law requires us to sight your licence when you collect your rental car. Heavy Trade License is required for some trucks.
Hirepool Vehicle Rentals does not have a surcharge for any additional drivers to be added to the rental agreement. When collecting the vehicle each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection.
Hirepool Vehicle Rentals has no hidden fees. Our prices are in New Zealand dollars and include Goods and Services Tax (GST), Unlimited kilometres (unless otherwise specified) and Insurance.
Comprehensive Motor Vehicle Insurance is included in our rates and is subject to an insurance excess in the event of any loss or damage. The excess varies by vehicle type and is listed on the Rates pages.
The excess may be reduced by purchasing an optional Excess Reduction Insurance at the time of rental. This is available for Cars, Minibuses, Vans and Utes but not Trucks.
We accept all major credit cards (Visa, Bankcard, Mastercard, EFTPOS, cash and approved company orders. When you book we do not require a deposit to secure your reservation. The balance is payable when you collect your rental vehicle.
We do not require a deposit to secure your booking and therefore no cancellation fees apply.
For our branch hours please see our branch locations. We are also available for after hours service.
Pickups outside these hours are available on request and an applicable fee applies. If you wish to leave your rental car at an airport out of hours a fee applies.
We can offer one way vehicle rentals for your convenience but these are done by negotiation and will be subject to a one way fee. Please contact your local branch to discuss or send us a message via our contact us form
Yes, we do offer long term car rental for clients. To enquire about long term hire, please email or call 0800 588 500.
You can drive Hirepool Vehicle Rentals vehicles on any road except for Skippers Road in Queenstown and 90 Mile Beach in Northland.
Yes you may take a Hirepool Vehicle Rentals vehicle on the ferry.
Please check with our staff if you are wanting to take a Truck on the Ferry.
Our vehicles are all NZ New late model vehicles that have been maintained to the highest standards for your safety, reliability and comfort
Hirepool Vehicle Rentals will note any requests for vehicle models or body styles and we will do our best to provide such a vehicle.
No deposit is required when booking your vehicle. We will take Credit Card details as confirmation of booking but will not charge until you pick up your vehicle.
If you are operating a rental truck under a Transport Service License you must display your TSL number in the front windscreen.
